"I am very proud of the Team here at Dyno Plumbing Beckenham. Our Management Team alone has over 70 years’ experience in the plumbing business. Our Engineers are the very best in the industry, we never compromise on training, Health and Safety and qualifications. These are all the foundations needed for them to carry out their work professionally and safely. We make it our priority to ensure our Engineer’s treat you and your property with the utmost respect. Ultimately we endeavour to get our 100 staff and all our customers home every day safely and satisfied.
Our aim is to give you the perfect customer journey every single time. That said sometimes things do go wrong, rest assured we do our utmost to rectify any issues – and quickly. Thank you for taking the time to read about us."
Richard Read - Managing Director
Health & Safety ManagerI was born and raised in Gateshead and joined the Royal Navy after leaving school. After serving in the Royal Navy I joined Saint – Gobain in 1986. Starting as a quality technician in glass manufacturing. In 1989 I became involved in Safety Management which took me on a journey for the last 24 years being involved in safety practices across various roles including my present one here at Dyno.
Trying to keep people safe whilst at work is a passion.
I am heavily involved in local and national charities through the Masonic Fraternity.
I enjoy spending time with family and close friends and have an active social life. My 4 grandchildren keep me busy.
Plumbing Operation ManagerWorked with British Gas and Dyno for the last 36 years.
Started in 1978 as an apprentice Gas engineer.
Worked as an engineer and Technician for 21 years, repairing and installing central heating systems.
Become a Manager in 1999 in charge of a team of engineers and plumbers.
Since then have become an Operations Manager with both British Gas and Dyno. Working in the Beckenham office for the last 2 years.
Very family orientated with strong values which include Customer focus, people and respect
Have worked continuously over the years to improve the customer journey and get the right people to take our business forward.
Safety and customers is at the heart of our business
Have a good relationship within the community have Managed youth football teams and an active member of the scout association
Have also run 3 marathons over the last 3 years raising money for the NSPCC , Jimmy Mizzen appeal fund and Born too soon(Kingston hospital baby unit).
Fun loving person with a great sense of humour and a real passion for getting the best out of people.
Office ManagerI started with Dyno in 2010 as an administrator. I have worked my way up since then, becoming dispatch manager, drainage manager and now managing the office. We have been adapting the business to grow with customers’ needs; continuously reviewing and updating our practices.
We have created a great atmosphere in the office which I believe began with creating a wellbeing programme. We offer what support we can to all of our employees, raise money for charities and organised our ‘Wellbeing Activity Day’ which has been a huge success.
Outside of work I enjoy travelling to different countries and I’m a big foodie!